Copy the attached .nf (from the AdskLicensingAgent-log.zip) to C:\ProgramData\Autodesk\AdskLicensingService.Extract the attached AdskLicensingSupportTool-1.0.0.61.zip to something like C:\Temp.Talking to our licensing experts they need some additional information to try and determine what the dialog isn't populating for you.įirst we would like to get some verbose licensing logs. Question 3: Possible problem in Java? Is Java used in the initial dialog IE11 window? I have it installed JRE8_211/64bit version. Question 2: Can I select a first license type in different browser? As I wrote above I tried to display the URLs in Edge and Firefox and there the page appears normally.
Question 1: Is it possible to run Inventor 2020 Pro in trial time only without first selecting the license type in Internet Explorer 11 window? I would enter the license later in Inventor. Only the white blank window after start is still displayed. by AutodeskDesktopApp updated Autodesk Inventor 2020.0.1 by AutodeskDesktopApp updated Autodesk Licensing Service to version 9.0.3.46 April 2019 Hotfix completely uninstall Inventor 2020 Professional I tried to reset the licensing for Inventor both ways by your advice, but without success. I can open an MSN page, Bing, Google in Internet explorer 11 without a problem. It is possible to browse the website normally. I tried to set Internet Explorer as the default browser. I have Firefox set up as a default Internet browser. I tried turn off antivirus but still does not work. I use antivirus Symantec Endpoint Protection 14.2. My OS is Windows 10 Czech, release 1809, all updates installed. I tested my Licensing Service and no problem in Internet Explorer 11. The problem is only when viewed in older Internet Explorer 11 in Win10. If I copy this url address and paste it into MS Edge or Firefox for example, I normally see page content and elements for selecting the license type, or running Inventor in the trial period. However, this page is still empty and only white, with no content. A page opens in Internet Explorer 11 called "Clic LGS" and an address beginning with " ". When I move the mouse over this cross and press the right mouse button, the context menu opens. The empty white window has a close box (small cross) in the upper right corner. I tried resetting Internet Explorer but without success.
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